Last updated: December 2024
We collect information that you provide directly to us, including farm operational data, energy consumption metrics, and contact information. We also automatically collect device information and usage data through our IoT sensors and platform.
We use the information we collect to provide, maintain, and improve our services, develop new features, optimize farm operations, and communicate with you about your account and service updates.
We do not sell your personal information. We may share information with service providers who assist in our operations, comply with legal obligations, and protect our rights and safety.
We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data. All data transmissions are encrypted using TLS 1.3.
You have the right to access, correct, or delete your personal information. You may also object to processing or request data portability. Contact us to exercise these rights.
We retain operational data for the duration of your service agreement plus 7 years for analytical and compliance purposes. Personal information is deleted upon request or account termination.
If you have questions about this Privacy Policy, please contact us at privacy@farmgrid.tech