Support Center

Get help with your FarmGrid implementation

How Can We Help?

📚

Documentation

Comprehensive guides and API references

View Docs
💬

Live Chat

Chat with our support team in real-time

Start Chat
📧

Email Support

Get answers within 24 hours

Send Email

Frequently Asked Questions

How long does installation take?

Typical installation takes 2-3 days for hardware setup and 1-2 weeks for full system calibration and optimization. Our team handles most of the technical setup.

What internet speed do I need?

FarmGrid requires a minimum of 1 Mbps for basic operation. We recommend 5+ Mbps for optimal real-time monitoring and control features.

Can I integrate with existing systems?

Yes! FarmGrid is designed to work with most modern irrigation controllers, energy monitoring systems, and farm management software through our flexible API.

What is your uptime guarantee?

We maintain 99.9% uptime SLA for our cloud services. Our edge devices continue basic operation even during internet outages.

How much can I save on energy costs?

Most customers see 20-35% reduction in energy costs. Actual savings depend on farm size, energy mix, and operational flexibility.